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https://hdl.handle.net/10356/7193
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DC Field | Value | Language |
---|---|---|
dc.contributor.author | Chua, Bee Luan. | en_US |
dc.contributor.author | Lim, Chooi Hoe. | en_US |
dc.contributor.author | Ng, Ginny Tuan. | en_US |
dc.contributor.author | Yeo, Khee Teck. | en_US |
dc.date.accessioned | 2008-09-18T07:41:20Z | - |
dc.date.available | 2008-09-18T07:41:20Z | - |
dc.date.copyright | 2004 | en_US |
dc.date.issued | 2004 | - |
dc.identifier.uri | http://hdl.handle.net/10356/7193 | - |
dc.description.abstract | Analysis of New Zealand’s competitive environment in the call center business using Porter’s (1980) Five Forces. Identification of the critical success factors and challenges of this industry through qualitative studies, literature reviews and interviews. | en_US |
dc.rights | Nanyang Technological University | en_US |
dc.subject | DRNTU::Business::Industries and labor | - |
dc.title | Challenges of a New Zealand information communication technology company in the call center business. | en_US |
dc.type | Thesis | en_US |
dc.contributor.supervisor | Tang, Hung Kei | en_US |
dc.contributor.school | Nanyang Business School | en_US |
dc.description.degree | Master of Business Administration | en_US |
item.fulltext | With Fulltext | - |
item.grantfulltext | restricted | - |
Appears in Collections: | NBS Theses |
Files in This Item:
File | Description | Size | Format | |
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NBS-THESES_153.pdf Restricted Access | 1.04 MB | Adobe PDF | View/Open |
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