The duality of contractual relations in IT outsourcing : essays on psychological contracting and value creation
Koh, Christine Siew Kuan
Date of Issue2006
College of Business (Nanyang Business School)
This thesis provides a balanced view by looking at the duality of IT outsourcing, to address the broad research question: How successful is IT outsourcing, from both the client and vendor perspective? This is done through two separate but related studies that focus on the duality of IT outsourcing.
Nanyang Technological University