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Title: How and Why Users Use Social TV Systems? A Systematic Review of User Studies
Authors: Bautista, John Robert
Theng, Yin-Leng
Lin, Trisha Tsui-Chuan
Keywords: DRNTU::Social sciences
Issue Date: 2016
Source: Bautista, J. R., Lin, T. T. C., & Theng, Y.-L. (2016). How and why users use social TV systems? A systematic review of user studies. In Proceedings of the 49th Hawaii International Conference on System Sciences, 3868-3877.
Conference: Hawaii International Conference on System Sciences (49th:2016:Hawaii)
Abstract: The development of social TV systems has gained momentum in the past decade. However, it is unclear how and why users use social TV. The goal of this systematic review is to identify trends in social TV user studies and understand how and why users use it following Geerts and De Grooff’s social TV features. After searching for articles in major engineering and social science databases, we found 10 user studies that are mainly exploratory. They are predominantly qualitative and lack theory-based research and system design rationale. In general, users have positive reception on the usability and sociability of social TV systems despite expressing privacy concerns and insufficient control. Text chat is preferred than voice chat as a mode of communication. TV show genre and plot structures influence system usage. This review contributes to social TV research by offering a comprehensive understanding of social TV features that influence system usage.
Schools: Wee Kim Wee School of Communication and Information 
Research Centres: Centre for Healthy and Sustainable Cities (CHESS) 
Rights: © 2016 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works. The published version is available at: [].
Fulltext Permission: open
Fulltext Availability: With Fulltext
Appears in Collections:WKWSCI Conference Papers

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