Please use this identifier to cite or link to this item: https://hdl.handle.net/10356/83129
Title: The impacts of business process reengineering on organizational control
Authors: Neo, Boon Siong
Sia, Siew Kien
Keywords: DRNTU::Business::Information technology
Organizational Control
Business Process Reengineering
Issue Date: 1997
Source: Sia, S. K., & Neo, B. S. (1997). The impacts of business process reengineering on organizational control. Proceedings of the 18th International Conference on Information Systems, ICIS 1997, 460-461.
Abstract: While the benefits of process integration in business reengineering have been enthusiastically publicized, the impact on organizational control, e.g., the compression of responsibilities and the elimination of checks and control, has received little attention. Inadequate attention to these issues can result in reengineered systems that are exposed to excessive risks or reengineering attempts that are prematurely self-defeating as they contradict the underlying control philosophy. This research seeks to analyze how BPR has changed the controls within an organization. It is primarily motivated by the lack of a theoretical framework within which the disparate control observations from the BPR literature can be examined and reconciled and the lack of focused empirical research on organizational control within a reengineering context.
URI: https://hdl.handle.net/10356/83129
http://hdl.handle.net/10220/47577
Rights: © 1997 Association for Information Systems (AIS). All rights reserved. This paper was published in Proceedings of the 18th International Conference on Information Systems, ICIS 1997 and is made available with permission of Association for Information Systems (AIS).
Fulltext Permission: open
Fulltext Availability: With Fulltext
Appears in Collections:NBS Conference Papers

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