Please use this identifier to cite or link to this item:
https://hdl.handle.net/10356/8437| Title: | A study on Singapore's Internet banking users using the SERVQUAL research model and the technology acceptance model. | Authors: | Cheong, Dean Beng Sheng. Tan, Janine Jia Min. Liswanty, Betty. |
Keywords: | DRNTU::Business::Finance::Electronic banking | Issue Date: | 2002 | Abstract: | This study aims to give us an insight of the underlying factors that affect post-adoption intentions to use Internet Banking services (includes continued usage, increased usage and spreading positive word-of-mouth) through two validated models - Perceived SERVQUAL and the Technology Acceptance Model (TAM). | URI: | http://hdl.handle.net/10356/8437 | Schools: | Nanyang Business School | Rights: | Nanyang Technological University | Fulltext Permission: | restricted | Fulltext Availability: | With Fulltext |
| Appears in Collections: | NBS Student Reports (FYP/IA/PA/PI) |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| NBS-REPORTS_1194.pdf Restricted Access | 662.88 kB | Adobe PDF | View/Open |
Page view(s) 50
590
Updated on Mar 27, 2025
Download(s)
8
Updated on Mar 27, 2025
Google ScholarTM
Check
Items in DR-NTU are protected by copyright, with all rights reserved, unless otherwise indicated.