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|Title:||A study on Singapore's Internet banking users using the SERVQUAL research model and the technology acceptance model.||Authors:||Cheong, Dean Beng Sheng.
Tan, Janine Jia Min.
|Keywords:||DRNTU::Business::Finance::Electronic banking||Issue Date:||2002||Abstract:||This study aims to give us an insight of the underlying factors that affect post-adoption intentions to use Internet Banking services (includes continued usage, increased usage and spreading positive word-of-mouth) through two validated models - Perceived SERVQUAL and the Technology Acceptance Model (TAM).||URI:||http://hdl.handle.net/10356/8437||Rights:||Nanyang Technological University||Fulltext Permission:||restricted||Fulltext Availability:||With Fulltext|
|Appears in Collections:||NBS Student Reports (FYP/IA/PA/PI)|
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