Please use this identifier to cite or link to this item: https://hdl.handle.net/10356/8542
Title: Business process reengineering within enterprise resource planning context : the case of united technologies.
Authors: Tan, Cheng Teng.
Soh, Doreen Shil Fang.
Keywords: DRNTU::Business::Operations management
Issue Date: 2002
Abstract: The case study attempts to assess the effects of business process reengineering through ERP implementation. It analyzes observed business process performance improvements in terms of changes in business process architecture characteristics using Steven Alter’s Work-centered Analysis (WCA) framework.
URI: http://hdl.handle.net/10356/8542
Rights: Nanyang Technological University
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:NBS Student Reports (FYP/IA/PA/PI)

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