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Title: When news meets the audience : how audience feedback online affects news production and consumption
Authors: Lee, Eun-Ju
Tandoc, Edson C.
Keywords: Audience Feedback
News Consumption
Social sciences::Communication
Issue Date: 2017
Source: Lee, E.-J., & Tandoc, E. C. (2017). When news meets the audience : how audience feedback online affects news production and consumption. Human Communication Research, 43(4), 436-449. doi:10.1111/hcre.12123
Series/Report no.: Human Communication Research
Abstract: Innovations in communication technology have changed the way news is produced and consumed. Various digital platforms, ranging from news websites to social media sites to personal blogs, have enabled news users to indicate how much they like the news they have read, to share it with others, and to leave comments. News users' mouse clicks are automatically recorded and aggregated by computational systems and made publicly visible (e.g., “Most Read Articles”). This essay reviews the ever-growing research on how audience feedback online, a hybrid form of interpersonal and mass communication, alters various stages of news production and influences the way people select, process, and make sense of the news. Future research agendas are proposed.
ISSN: 0360-3989
DOI: 10.1111/hcre.12123
Rights: © 2017 International Communication Association. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted reuse, distribution, and reproduction in any medium, provided the original work is properly cited.
Fulltext Permission: open
Fulltext Availability: With Fulltext
Appears in Collections:WKWSCI Journal Articles

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