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Title: Click and mortar of retail banking : Singapore context
Authors: Toh, Lay Kim
Vivi Triyanti Nugroho
Yeo, Luck Koon
Keywords: DRNTU::Business::Finance::Banking
Issue Date: 2002
Abstract: This research paper investigates customers’ perception on the determinants for Internetand Physical Banking. The paper also contrasts the perceptions of users on the retail products offered inInternet Banking and Physical Banking. Subsequently, customers’ satisfaction rating towards Internet Banking and Physical Banking was compared and contrasted.
Rights: Nanyang Technological University
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:NBS Student Reports (FYP/IA/PA/PI)

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