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Title: Service quality of DBS internet banking services.
Authors: Cheng, Li Ying.
Koh, Karen Puay Ling.
Lim, Emily Mei Yin.
Keywords: DRNTU::Business::Marketing::Customer services
DRNTU::Business::Finance::Electronic banking
Issue Date: 2002
Abstract: This research paper aims to ascertain the level of service quality the DBS internet banking website provides for its customers, focusing namely on the undergraduate segment.
Rights: Nanyang Technological University
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:NBS Student Reports (FYP/IA/PA/PI)

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