Please use this identifier to cite or link to this item:
https://hdl.handle.net/10356/8816| Title: | The balanced scorecard in the service industry. | Authors: | Ho, Hwee Shi. Soh, Serene Saw Tuan. Wee, Joyceline Kah Lay. |
Keywords: | DRNTU::Business::General::Economic and business aspects | Issue Date: | 2003 | Abstract: | This paper examines the relationship between organization size, business life cycle stage, strategy, management style, organization structure, the level of technology, the operating environment and the usage of the Balanced Scorecard (BSC). | URI: | http://hdl.handle.net/10356/8816 | Schools: | Nanyang Business School | Rights: | Nanyang Technological University | Fulltext Permission: | restricted | Fulltext Availability: | With Fulltext |
| Appears in Collections: | NBS Student Reports (FYP/IA/PA/PI) |
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| File | Description | Size | Format | |
|---|---|---|---|---|
| NBS-REPORTS_1535.pdf Restricted Access | 494.8 kB | Adobe PDF | View/Open |
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