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Title: The balanced scorecard in the service industry.
Authors: Ho, Hwee Shi.
Soh, Serene Saw Tuan.
Wee, Joyceline Kah Lay.
Keywords: DRNTU::Business::General::Economic and business aspects
Issue Date: 2003
Abstract: This paper examines the relationship between organization size, business life cycle stage, strategy, management style, organization structure, the level of technology, the operating environment and the usage of the Balanced Scorecard (BSC).
Rights: Nanyang Technological University
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:NBS Student Reports (FYP/IA/PA/PI)

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