Please use this identifier to cite or link to this item:
https://hdl.handle.net/10356/8834| Title: | Quality of online finanical services. | Authors: | Kong, Rui Ye. Lee, Limin. Tay, Minyi. |
Keywords: | DRNTU::Business::Marketing::Customer services | Issue Date: | 2003 | Abstract: | Today, with the increasing popularity of online financial services, there is a need to be able to identify the determinants that customers use to evaluate the online financial services that they are engaging in. This study attempted to extensively identify key quality attributes of the online financial services by analyzing the users’ perceptions and feedback. | URI: | http://hdl.handle.net/10356/8834 | Rights: | Nanyang Technological University | Fulltext Permission: | restricted | Fulltext Availability: | With Fulltext |
| Appears in Collections: | NBS Student Reports (FYP/IA/PA/PI) |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| NBS-REPORTS_1551.pdf Restricted Access | 477.45 kB | Adobe PDF | View/Open |
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