Please use this identifier to cite or link to this item: https://hdl.handle.net/10356/9039
Full metadata record
DC FieldValueLanguage
dc.contributor.authorSeah, Reynold Eng Shing.en_US
dc.contributor.authorTan, Thian Boon.en_US
dc.contributor.authorThong, Celia Yongshi.en_US
dc.date.accessioned2008-09-24T07:27:56Z-
dc.date.available2008-09-24T07:27:56Z-
dc.date.copyright2003en_US
dc.date.issued2003-
dc.identifier.urihttp://hdl.handle.net/10356/9039-
dc.description.abstractIdentification of the weaknesses in service of the 5 sectors; Banking, Food & Beverage, Healthcare, Public Transport and Retail. An analysis of the root causes to these weaknesses. Re-enactments of bad and good services in video.en_US
dc.rightsNanyang Technological Universityen_US
dc.subjectDRNTU::Business::Marketing::Customer services-
dc.titleService quality of 5 major sectors in Singapore.en_US
dc.typeFinal Year Project (FYP)en_US
dc.contributor.supervisorLee, Pui Munen_US
dc.contributor.schoolCollege of Business (Nanyang Business School)en_US
item.grantfulltextrestricted-
item.fulltextWith Fulltext-
Appears in Collections:NBS Student Reports (FYP/IA/PA/PI)
Files in This Item:
File Description SizeFormat 
NBS-REPORTS_1735.pdf
  Restricted Access
1.06 MBAdobe PDFView/Open

Page view(s) 50

377
Updated on Nov 26, 2021

Download(s)

3
Updated on Nov 26, 2021

Google ScholarTM

Check

Items in DR-NTU are protected by copyright, with all rights reserved, unless otherwise indicated.