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https://hdl.handle.net/10356/9446| Title: | Application of balanced scorecard in the Singapore hotel industry. | Authors: | Cheung, Joyce Wai Chi. Chiam, Soon Chian. Tan, Shiow Pyng. |
Keywords: | DRNTU::Business::Management::Personnel management | Issue Date: | 2004 | Abstract: | Many research studies have focused on the application of the Balanced Scorecard to firms in the manufacturing industry but few for the service industry, in particular the hotel industry. Hence, we hope to design and develop a strategic scorecard for the local hotel industry using the BSC framework. | URI: | http://hdl.handle.net/10356/9446 | Schools: | Nanyang Business School | Rights: | Nanyang Technological University | Fulltext Permission: | restricted | Fulltext Availability: | With Fulltext |
| Appears in Collections: | NBS Student Reports (FYP/IA/PA/PI) |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| NBS-REPORTS_2097.pdf Restricted Access | 1.32 MB | Adobe PDF | View/Open |
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