Please use this identifier to cite or link to this item: https://hdl.handle.net/10356/9667
Title: Creating a digital web based system for operational efficiency : the case of NTUC income
Authors: Chan, Yin Ling
Fang, Lingyi
Lye, Hui Ying
Keywords: DRNTU::Business::Accounting::Income
Issue Date: 2005
Abstract: This paper presents a case study on NTUC Income’s Business Process Reengineering efforts and explores the reasons behind its resounding success.
URI: http://hdl.handle.net/10356/9667
Rights: Nanyang Technological University
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:NBS Student Reports (FYP/IA/PA/PI)

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