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|Title:||Evaluation of Valuair Ltd. using the importance-performance analysis framework.||Authors:||Ong, Hui Hann.
Tian, Chuan Yew.
Wong, Marcus Keng Jin.
|Keywords:||DRNTU::Business::Industries and labor||Issue Date:||2005||Abstract:||Using an analytical approach known as the Importance-Performance Analysis (IPA), this paper involves a study of thirteen pre-selected attributes by which Valuair will be evaluated. This study will help Valuair evaluate their performance and provide insights for further improvement.||URI:||http://hdl.handle.net/10356/9812||Rights:||Nanyang Technological University||Fulltext Permission:||restricted||Fulltext Availability:||With Fulltext|
|Appears in Collections:||NBS Student Reports (FYP/IA/PA/PI)|
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