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Title: Social computing in tourism websites
Authors: Chua, Alton Yeow Kuan
Issue Date: 2012
Source: Chua, A. Y. K. (2012). Social computing in tourism websites. Proceedings of the 6th International Conference on Ubiquitous Information Management and Communication - ICUIMC '12.
Abstract: The rapid growth of user-generated content on the Internet represents a great potential in deploying social computing tools to enrich communication and collaboration among different stakeholders in the tourism industry. The purpose of this paper is to address two research questions pertaining to tourism websites: (1) how prevalently are social computing tools used? (2) In what ways have social computing tools been used? A total of 90 tourism-related websites was randomly drawn from Asia, American and Europe for analysis. The findings reveal that the order of prevalence among the different social computing tools is as follows: social tagging services, blogs, mashup, RSS and multimedia sharing services. This paper examines the use of various social computing tools and concludes with three limitations as well as recommendations for further research.
DOI: 10.1145/2184751.2184874
Fulltext Permission: none
Fulltext Availability: No Fulltext
Appears in Collections:WKWSCI Conference Papers

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