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Title: Customer satisfaction in taxi industry.
Authors: Ker, Edwin.
Tan, Hong Yong.
Wong, Yoke Yee.
Keywords: DRNTU::Business::Industries and labor
Issue Date: 2006
Abstract: This research seeks to examine the level of customer satisfaction in the Singapore Taxi Industry. It provides a guide for taxi operators to know which are the factors that may be lacking in the provision of quality service.
Rights: Nanyang Technological University
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:NBS Student Reports (FYP/IA/PA/PI)

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