Please use this identifier to cite or link to this item: https://hdl.handle.net/10356/9952
Title: Customer satisfaction in taxi industry.
Authors: Ker, Edwin.
Tan, Hong Yong.
Wong, Yoke Yee.
Keywords: DRNTU::Business::Industries and labor
Issue Date: 2006
Abstract: This research seeks to examine the level of customer satisfaction in the Singapore Taxi Industry. It provides a guide for taxi operators to know which are the factors that may be lacking in the provision of quality service.
URI: http://hdl.handle.net/10356/9952
Rights: Nanyang Technological University
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:NBS Student Reports (FYP/IA/PA/PI)

Files in This Item:
File Description SizeFormat 
NBS-REPORTS_2550.pdf
  Restricted Access
575.07 kBAdobe PDFView/Open

Google ScholarTM

Check

Items in DR-NTU are protected by copyright, with all rights reserved, unless otherwise indicated.