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|Title:||Customer satisfaction in taxi industry.||Authors:||Ker, Edwin.
Tan, Hong Yong.
Wong, Yoke Yee.
|Keywords:||DRNTU::Business::Industries and labor||Issue Date:||2006||Abstract:||This research seeks to examine the level of customer satisfaction in the Singapore Taxi Industry. It provides a guide for taxi operators to know which are the factors that may be lacking in the provision of quality service.||URI:||http://hdl.handle.net/10356/9952||Rights:||Nanyang Technological University||Fulltext Permission:||restricted||Fulltext Availability:||With Fulltext|
|Appears in Collections:||NBS Student Reports (FYP/IA/PA/PI)|
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