Please use this identifier to cite or link to this item:
Title: High-end consumer banking : a study on clients' expectations and banks' perception of clients' expectations
Authors: Chua, Ming Chiang
Han, Alvin Wenchou
Ong, Yong Hong
Keywords: DRNTU::Business::Finance::Banking
Issue Date: 2006
Abstract: In this study, a statistical analysis approach was used to evaluate the data which would be used to differentiate the views of the high-end consumer banking divisions of three local banks, namely that of Development Bank of Singapore (Treasures Priority Banking), Overseas-Chinese Banking Corporation Limited (Premier Banking), United Overseas Bank Limited (Privilege Banking) and a comparative foreign bank: Citibank N.A. Singapore (CitiGold). It will focus mainly on the gap between clients' demand and the banks' supply of services and products in this rising sector of the banking industry.
Rights: Nanyang Technological University
Fulltext Permission: restricted
Fulltext Availability: With Fulltext
Appears in Collections:NBS Student Reports (FYP/IA/PA/PI)

Files in This Item:
File Description SizeFormat 
  Restricted Access
1 MBAdobe PDFView/Open

Page view(s) 50

Updated on Dec 5, 2021


Updated on Dec 5, 2021

Google ScholarTM


Items in DR-NTU are protected by copyright, with all rights reserved, unless otherwise indicated.